96 Casino Privacy Policy – Your Data Is Safe With Us

Welcome to 96 Casino. Our privacy policy explains what personal information we collect, why we collect it, and how it is kept secure. This policy applies to the https://96casino.pro website and all related services.

96 Casino believes that every user's privacy is a fundamental right. That is why we manage your data with full transparency at all times. This privacy policy has been drafted in compliance with international data protection law (GDPR) and local regulations.

By using our platform, you are considered to have consented to this privacy policy. If you do not agree with this policy, we ask that you refrain from using the platform and contact our support team.

96 Casino collects your information in two ways: directly (information you provide) and automatically (information gathered while you use the platform).

Directly Collected Information:

• Name, email address, and phone number (at the time of registration)
• Date of Birth (for age verification)
• Copy of National ID or Passport (for KYC verification)
• Payment details (bKash / Nagad / Rocket number)
• Address (if required)

Automatically Collected Information:

• IP Address & Device Information
• Browser Type & Operating System
• Activity logs on the platform (login times, game history)
• Information collected via cookies and tracking pixels
• Location data (approximate, for geofencing verification only)

96 Casino uses collected data only for specific purposes. We never use your information for unrelated activities. Your data is used for the following reasons:

• Account Management: To create, maintain, and keep your account secure.
• Identity Verification: To complete the KYC process and prevent fraud.
• Financial Transactions: To process deposits and confirm withdrawals.
• Customer Support: To resolve your issues and provide support.
• Promotions & Offers: To inform you of relevant bonuses and offers (with your consent).
• Responsible Gaming: To detect unusual gaming patterns and provide appropriate support.
• Legal Compliance: To comply with applicable laws and regulations.

Under the 96 Casino privacy policy, your information may only be shared in the following limited circumstances:

• Payment Processor: Required information is shared with bKash, Nagad, and Rocket to process transactions.
• Security Partners: With firms specializing in fraud detection and cybersecurity.
• Legal Authorities: To regulatory authorities as required by court order or legal obligation.
• KYC Verification Services: With a licensed KYC provider for identity verification.

In all of the above cases, third parties are bound by strict confidentiality agreements and may only use the data for the specified purpose.

96 Casino uses cookies on its website to enhance your browsing experience. Cookies are small text files stored on your device that allow the website to recognize you.

• Essential Cookies: Required for the website to function properly. These cannot be disabled.
• Functionality Cookies: Remembers your preferences and settings. Optional.
• Analytics Cookies: Helps monitor site performance. Optional.
• Security Cookies: Used to detect fraud and unauthorized access.

96 Casino follows industry-leading technology and processes to keep your data secure. Our security framework is structured across the following layers:

• Transmission Security: All data transfers are encrypted using the TLS 1.3 protocol.
• Storage Encryption: Stored data is protected with 256-bit AES encryption.
• Two-Factor Authentication (2FA): Adds an extra layer of security to your account.
• Regular Audits: Third-party security experts conduct regular audits of our systems.
• Access Controls: Only authorized staff have access to specific data.
• Incident Response: In the event of a security breach, affected users will be notified within 72 hours.

Under the 96 Casino privacy policy, the following rights are protected for you:

• Right to Access Information: You can find out what information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: You may request that the processing of your data be restricted under certain circumstances.
• Marketing Opt-Out: You can opt out of promotional communications at any time.
• Filing a Complaint: You may file a complaint with the relevant authority if your privacy rights are violated.

96 Casino is strictly for individuals aged 18 and above. We do not knowingly collect information from anyone under 18. If a minor has accidentally created an account, parents or guardians are encouraged to contact us — we will promptly delete the account and all associated data.

The 96 Casino platform may at times reference third-party services (such as payment gateways). These third parties have their own privacy policies, and 96 Casino is not responsible for how they collect or use your data. We recommend reading the privacy policy of any third-party service before using it.

96 Casino retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

• Account Information: For as long as the account is active, and for 5 years after closure.
• Financial Transaction Records: At least 7 years as required by law.
• KYC Documents: Up to 5 years from the date of verification.
• Cookie Data: Generally 30 days to 1 year, depending on the cookie type.
• Customer Support Contact: Up to 2 years after the issue is resolved.

Once the designated retention period expires, data is permanently deleted or anonymized in a way that makes identification impossible.

96 Casino reserves the right to update this privacy policy when necessary. For any significant changes, we will notify you through the following methods:

• Displays a clear notice on the website
• By sending a notification to the registered email
• Requesting approval of the updated policy at the time of login

Continued use of the platform after any changes have been made constitutes your acceptance of the updated policy. The "Last Updated" date at the top of this page always reflects the most recent revision.

If you have any questions, concerns, or requests regarding this privacy policy, please get in touch with us. The 96 Casino privacy team is always ready to help.

• Email: [email protected]
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 24–48 hours

For requests to delete, correct, or access your data, you may be required to provide certain information to verify your identity.